Privacy Policy for Quantumence.com

Effective Date: November 1st, 2024
Website: https://quantumence.com
Company: Quantumence Technologies, Inc.

1. Introduction

Quantumence Technologies, Inc. (“Quantumence,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of users and visitors to our website. This Privacy Policy outlines how we collect, use, store, share, and protect data through our digital platforms and services, including https://quantumence.com and any associated tools, applications, and products (collectively referred to as the “Services”).

This policy applies globally to all users regardless of location. By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We collect various types of data to provide, enhance, and secure our Services. The data collected falls into the following categories:

2.1 Personal Information

While Quantumence generally operates in a privacy-respecting and decentralized fashion, we may collect the following personal information in certain cases:

• Full name (if provided through contact or inquiry forms)

• Email address (for newsletters, support, or communications)

• Contact information (if applicable)

2.2 Technical and Usage Data

We collect technical data through automated systems and third-party services:

• IP address

• Device type and unique device identifiers (e.g., UUID)

• Browser type and version

• Operating system

• Language preferences

• Geolocation data (general region, not precise location)

• Pages visited, duration of visit, and navigation behavior

• Referring and exit URLs

• Crash logs, error reports, and system diagnostics

2.3 Wallet and Blockchain Data

If you interact with blockchain-integrated features, we may collect:

• Public blockchain wallet addresses

• On-chain interaction records relevant to our services (e.g., token transactions, smart contract usage)

We do not collect private keys or seed phrases.

2.4 Cookies and Web Technologies

Quantumence uses cookies, pixels, and local storage to:

• Remember user preferences

• Maintain session integrity

• Conduct website traffic analysis

• Serve targeted or retargeted content

Users may disable cookies through their browser, though this may limit certain functionalities.

3. How We Use Your Data

Quantumence uses the data we collect for the following purposes:

• Service Delivery: Enabling core platform functions and ensuring wallet compatibility.

• Customer Support: Responding to inquiries, feedback, or technical support requests.

• Platform Improvement: Analyzing usage data to improve interface, features, and scalability.

• Security: Preventing unauthorized access, abuse, or threats to our systems.

• Compliance: Fulfilling legal obligations, including tax laws, regulatory requirements, or court orders.

• Communications: Sending important updates, policy changes, and (if opted in) marketing newsletters.

4. Legal Basis for Processing (GDPR & Global Compliance)

We rely on the following legal bases to process your data:

• Consent: For data not essential to platform function, such as newsletters or non-essential cookies.

• Contractual Necessity: For users engaging with blockchain products, DApps, or proprietary services.

• Legitimate Interest: To detect fraud, improve user experience, and ensure business continuity.

• Legal Obligation: Where required to meet compliance standards or cooperate with regulatory bodies.

5. Data Sharing and Disclosure

Quantumence does not sell your personal data. However, data may be shared under specific circumstances:

• With Service Providers: Cloud hosting, analytics (e.g., Google Analytics), and infrastructure partners.

• With Legal Authorities: If required by subpoena, regulation, or legitimate legal request.

• Business Transfers: If Quantumence is merged, acquired, or reorganized, data may be part of the assets transferred.

• Consent-Based Sharing: In cases where you authorize data sharing with partners, third-party integrations, or events.

All third-party access is subject to strict data protection and confidentiality agreements.

6. Cookies and Tracking Technologies

Our site uses first- and third-party cookies to:

• Store user authentication tokens and session states

• Analyze traffic and user behavior

• Remember settings and personalization options

Cookies we use include:

• Session Cookies: Automatically deleted when browser is closed

• Persistent Cookies: Remain after session ends to remember preferences

• Third-Party Cookies: Used for analytics, advertising, and performance monitoring

You can opt-out of certain cookies via browser settings or opt-out tools like Google Analytics Opt-Out Add-on.

7. Data Storage and Retention

We retain data only as long as necessary for the purposes described in this policy. Retention periods may include:

• Account/Wallet Interactions: Retained for a minimum of 12 months or longer if necessary for auditing

• Website Logs: Retained up to 24 months for security and performance analysis

• Email Subscriptions: Retained until unsubscribed or inactive for 18 months

You may request deletion of your data (see Section 10).

8. Data Security Measures

Quantumence employs best-in-class security strategies including:

• SSL encryption for all data transmission

• Hashing and secure storage practices

• Role-based access controls for internal data

• Regular third-party penetration testing and vulnerability assessments

• Intrusion detection systems and log monitoring

Despite these precautions, no platform is immune to cyber risks. Use our services with discretion.

9. International Data Transfers

Quantumence operates globally, and your data may be processed outside of your home jurisdiction, including in the United States and other countries where we or our service providers maintain infrastructure. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)

• Privacy Shield frameworks (where applicable)

• Encryption in transit and at rest

10. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you

• Correction: Update or correct inaccurate information

• Erasure: Request deletion of your personal data

• Restriction: Limit how we process your data

• Portability: Receive your data in a portable format

• Objection: Object to data processing under certain conditions

To exercise your rights, contact us at privacy@quantumence.com.

We aim to respond to requests within 30 days.

11. Children’s Privacy

Quantumence does not knowingly collect data from individuals under the age of 18. If you believe a child has submitted personal data, contact us immediately so we can delete it.

12. User Responsibilities

Users are responsible for maintaining the confidentiality of any wallet credentials, access keys, or API tokens used on our platform. Quantumence is not liable for losses resulting from user-side security lapses.

13. Global Compliance Statement

Quantumence strives to comply with all relevant data privacy regulations, including:

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA)

• Personal Data Protection Act (PDPA – Singapore/Malaysia)

• UK Data Protection Act

• Other applicable national and international privacy laws

14. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in technology, regulations, or business practices. When we do, we will revise the “Effective Date” at the top of this page and may notify users through the website or by email (if applicable).

Continued use of our Services constitutes acceptance of any updates.

15. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or your data, please contact:

Email: privacy@quantumence.com

Thank you for trusting Quantumence. We’re committed to protecting your privacy, building secure technologies, and upholding user sovereignty in the digital age.