Privacy Policy
Quantumence powered by ai-driven trading
Privacy Policy for Quantumence.com
Effective Date: November 1st, 2024
Website: https://quantumence.com
Company: Quantumence Technologies, Inc.
1. Introduction
Quantumence Technologies, Inc. (“Quantumence,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of users and visitors to our website. This Privacy Policy outlines how we collect, use, store, share, and protect data through our digital platforms and services, including https://quantumence.com and any associated tools, applications, and products (collectively referred to as the “Services”).
This policy applies globally to all users regardless of location. By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
We collect various types of data to provide, enhance, and secure our Services. The data collected falls into the following categories:
2.1 Personal Information
While Quantumence generally operates in a privacy-respecting and decentralized fashion, we may collect the following personal information in certain cases:
Full name (if provided through contact or inquiry forms)
Email address (for newsletters, support, or communications)
Contact information (if applicable)
2.2 Technical and Usage Data
We collect technical data through automated systems and third-party services:
IP address
Device type and unique device identifiers (e.g., UUID)
Browser type and version
Operating system
Language preferences
Geolocation data (general region, not precise location)
Pages visited, duration of visit, and navigation behavior
Referring and exit URLs
Crash logs, error reports, and system diagnostics
2.3 Wallet and Blockchain Data
If you interact with blockchain-integrated features, we may collect:
Public blockchain wallet addresses
On-chain interaction records relevant to our services (e.g., token transactions, smart contract usage)
We do not collect private keys or seed phrases.
2.4 Cookies and Web Technologies
Quantumence uses cookies, pixels, and local storage to:
Remember user preferences
Maintain session integrity
Conduct website traffic analysis
Serve targeted or retargeted content
Users may disable cookies through their browser, though this may limit certain functionalities.
3. How We Use Your Data
Quantumence uses the data we collect for the following purposes:
Service Delivery: Enabling core platform functions and ensuring wallet compatibility.
Customer Support: Responding to inquiries, feedback, or technical support requests.
Platform Improvement: Analyzing usage data to improve interface, features, and scalability.
Security: Preventing unauthorized access, abuse, or threats to our systems.
Compliance: Fulfilling legal obligations, including tax laws, regulatory requirements, or court orders.
Communications: Sending important updates, policy changes, and (if opted in) marketing newsletters.
4. Legal Basis for Processing (GDPR & Global Compliance)
We rely on the following legal bases to process your data:
Consent: For data not essential to platform function, such as newsletters or non-essential cookies.
Contractual Necessity: For users engaging with blockchain products, DApps, or proprietary services.
Legitimate Interest: To detect fraud, improve user experience, and ensure business continuity.
Legal Obligation: Where required to meet compliance standards or cooperate with regulatory bodies.
5. Data Sharing and Disclosure
Quantumence does not sell your personal data. However, data may be shared under specific circumstances:
With Service Providers: Cloud hosting, analytics (e.g., Google Analytics), and infrastructure partners.
With Legal Authorities: If required by subpoena, regulation, or legitimate legal request.
Business Transfers: If Quantumence is merged, acquired, or reorganized, data may be part of the assets transferred.
Consent-Based Sharing: In cases where you authorize data sharing with partners, third-party integrations, or events.
All third-party access is subject to strict data protection and confidentiality agreements.
6. Cookies and Tracking Technologies
Our site uses first- and third-party cookies to:
Store user authentication tokens and session states
Analyze traffic and user behavior
Remember settings and personalization options
Cookies we use include:
Session Cookies: Automatically deleted when browser is closed
Persistent Cookies: Remain after session ends to remember preferences
Third-Party Cookies: Used for analytics, advertising, and performance monitoring
You can opt-out of certain cookies via browser settings or opt-out tools like Google Analytics Opt-Out Add-on.
7. Data Storage and Retention
We retain data only as long as necessary for the purposes described in this policy. Retention periods may include:
Account/Wallet Interactions: Retained for a minimum of 12 months or longer if necessary for auditing
Website Logs: Retained up to 24 months for security and performance analysis
Email Subscriptions: Retained until unsubscribed or inactive for 18 months
You may request deletion of your data (see Section 10).
8. Data Security Measures
Quantumence employs best-in-class security strategies including:
SSL encryption for all data transmission
Hashing and secure storage practices
Role-based access controls for internal data
Regular third-party penetration testing and vulnerability assessments
Intrusion detection systems and log monitoring
Despite these precautions, no platform is immune to cyber risks. Use our services with discretion.
9. International Data Transfers
Quantumence operates globally, and your data may be processed outside of your home jurisdiction, including in the United States and other countries where we or our service providers maintain infrastructure. We ensure appropriate safeguards are in place, including:
Standard Contractual Clauses (SCCs)
Privacy Shield frameworks (where applicable)
Encryption in transit and at rest
10. Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate information
Erasure: Request deletion of your personal data
Restriction: Limit how we process your data
Portability: Receive your data in a portable format
Objection: Object to data processing under certain conditions
To exercise your rights, contact us at privacy@quantumence.com.
We aim to respond to requests within 30 days.
11. Children’s Privacy
Quantumence does not knowingly collect data from individuals under the age of 18. If you believe a child has submitted personal data, contact us immediately so we can delete it.
12. User Responsibilities
Users are responsible for maintaining the confidentiality of any wallet credentials, access keys, or API tokens used on our platform. Quantumence is not liable for losses resulting from user-side security lapses.
13. Global Compliance Statement
Quantumence strives to comply with all relevant data privacy regulations, including:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Personal Data Protection Act (PDPA – Singapore/Malaysia)
UK Data Protection Act
Other applicable national and international privacy laws
14. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in technology, regulations, or business practices. When we do, we will revise the “Effective Date” at the top of this page and may notify users through the website or by email (if applicable).
Continued use of our Services constitutes acceptance of any updates.
15. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or your data, please contact:
Email: privacy@quantumence.com
Thank you for trusting Quantumence. We’re committed to protecting your privacy, building secure technologies, and upholding user sovereignty in the digital age.